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College Services

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Our dedicated College Services team is here to support you throughout your time with us. They provide a range of services to help you academically and personally. From orientation programs to counselling, our team will ensure you feel welcomed, prepared and settled into your university studies.

"We offer Foundation Studies Program, Degree Transfer Program, Pre-Master's Program and English Language Program, a pathways to undergraduate and Postgraduate degrees at the University of Adelaide"
Meet
Nghia
Kazuki Sekine
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Kazuki Sekine / Japan / Foundation Studies Program

The College’s services are excellent, especially the Social Club, where I’ve made many friends. I love Adelaide’s peaceful atmosphere, natural beauty, and local events like the Fringe.
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On-arrival services

When you arrive on campus, our team will help you with:

  • Orientation

  • Getting an Adelaide University student card

  • Transfer to accommodation (must be pre-booked)

  • Connection with social events to make friends (e.g. the College Social Club) and

  • Assistance with public transport.

Accommodation

Our team can connect you with a range of accommodation options that best suits your needs, preferences and budget. For a detailed list of options, you can read our student accommodation guide.

Enrolment and program advice

Our team can answer any questions about your course of study, help you with enrolment and timetabling and assist you with your application and transition to Adelaide University

Enrolment and program advice

The academic performance of our students is closely monitored by our academic team, and we provide the following support services to help our students achieve their study goals:

  • The Tutor Assistance Program - tutoring sessions with a subject teacher

  • Resource Centre - books on course subjects and quiet study

  • English language support services

  • The Writing Centre – mentoring consultations for any stage of the writing process (Degree Transfer Program and Pre-Master's Program students only)

  • The Maths Learning Centre – Help with learning and using maths to fulfil coursework (Degree Transfer and Pre-Master's Program students only)

  • Peer Assisted Study Sessions (PASS) - a student-run study group outside of lectures and tutorials that give students opportunities to ask any questions about their course (Degree Transfer Program students only)

Personal counselling

Our Student Counsellor provides free, confidential and professional counselling support to students experiencing any personal challenges. You can book a session with them to discuss any problems you may have such as study stress, homesickness, relationships or anxiety.

Under-18 welfare support

Our team looks after all students at the College, but we take particular care of students who are under the age of 18. Before you arrive, we will help connect you with suitable accommodation providers, either with a local homestay family or an apartment at our approved student residences. Our airport pick-up service will meet you on arrival and transfer you to your new home.

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If the College is your legal guardian, you will have a Student Advocate appointed to support and oversee your welfare. They will meet with you regularly and provide updates to your family.

Health Cover

You will need to arrange Overseas Student Health Cover as part of your visa condition. If you would like us to arrange this on your behalf, click on the Health Cover option when you’re accepting your offer with us. There are good health centres and hospitals close to our campus including Adelaide University’s on-campus health service. Our team can help you to book an appointment with a doctor, if required. For more information about Overseas Student Health Cover, visit our Preparing for College page.

Disability Support

We provide support for students who have a diagnosed disability or an ongoing medical or health condition. A Disability Advisor will identify Reasonable Adjustments in your studies to help you achieve your academic goals. For out more about who we can help and how we can help.

 

Disability Support services are offered to students at Adelaide University’s city campus. Students enrolled into our Foundation Studies Program are not eligible to use the Disability Support service but instead are required to complete an Adelaide University Reasonable Adjustment application and submit it to the Director/Assistant Director of Learning and Teaching.

Sexual Assault or Sexual Harassment

Our College does not tolerate sexual assault, sexual harassment or any other forms of sexual misconduct. We are committed to ensuring our student community always feel safe and secure. Whether the incident is recent, happened in the past, happened on campus or off-campus, we are here to support our students when they report incidents of sexual assault or harassment.

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If you have been assaulted or know of anyone who has, we can connect you with student counsellors and any of the following 24-hour services:

  • Emergency services – 000

  • Yarrow Place Rape & Sexual Assault Service – 1800 817 421 (free call) or (08) 8226 8787 (after hours emergency)

  • National Sexual Assault and Domestic Family Violence Counselling Service – 1800 737 732

  • Adelaide University campus security – (08) 8313 5990

  • College emergency telephone – 0429 536 190


Read more about the definitions of sexual assault, consent, reporting and resources. Watch the video about consent.

Equality

Our College believes that everyone is to be treated the same, without discrimination or bias, and have the same access to resources, rights, and opportunities to succeed. Read more from Equal Opportunity SA.

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